Founder-led support

You have the founder's
direct line.

Management OS is not a ticket queue. You are working with a founder who built this product for the exact problems you face every day. Jason reads every message himself and aims to reply the same business day. No tiers. No bots. No runaround.

Jason Mesiarik, founder of Management OS

Jason Mesiarik · Founder — twenty years running revenue organizations

Connect on LinkedIn →
💬Founding customers

Slack

Real-time, shared channel

Founding customers (the founding cohort and design partners) get a shared Slack channel with Jason. Ask anything, share screenshots, flag issues as they happen.

Request your Slack channel →
📧From Jason

Email

Detailed questions, async

For anything that needs a thorough answer, a walkthrough, or a document. Write to support@mgmt-os.ai. Always from Jason, never a form letter. He aims to reply the same business day.

support@mgmt-os.ai →
📅1:1 with founder

Live session

30 minutes, face to face

Walk through your first brief together. Debug a pipeline question live. Review your coaching diagnostic in real time. Book directly on Jason's calendar.

Schedule 30 minutes →

Support is included in every package at no additional cost. Founding customers also get the shared Slack channel.

Quick answers

Before you ask.

Getting started

How long does setup take, really?+

There is no implementation. Connect your CRM and your first brief arrives in about 15 minutes. Add email, Zoom, and Fireflies whenever you like — under 30 minutes, and the brief gets smarter.

How long until my first brief arrives?+

About 15 minutes after you connect your CRM. The system reads your pipeline, deals, and activity immediately. Your first brief covers what's happening, what needs attention, and what to do first.

Which CRMs do you support?+

HubSpot, Salesforce, Attio, Pipedrive, Zoho CRM, Keap, monday.com, SugarCRM, Lightfield, Monaco and Reevo, plus spreadsheets for teams without one. Calendars, email, meeting recorders, finance, marketing and intent tools connect too. The full list is at mgmt-os.ai/integrations.

What data do you need access to?+

Deals, contacts, activities and calendar events. Read-only to your CRM. Management OS never creates, changes or deletes a CRM record. It never contacts your customers. It writes only where you deliver your work: briefs to the Slack channels or Notion page you choose, and a Doc when you export one to Google Drive. Each integration guide at mgmt-os.ai/help lists exactly what it reads and writes.

Briefs and intelligence

How often do briefs arrive?+

You choose: daily, twice daily, or weekly, at your own local time. Automations speak up when a signal trips a threshold (a deal goes silent, a stage stalls, a rep misses a commit) on the schedule each one shows. You control the cadence in Settings.

Can I ask follow-up questions?+

Yes. The AMA surface lets you ask anything, anytime. It draws on your CRM data, your pipeline, and 20 years of encoded methodology. Ask 'why is my forecast off?' or 'draft a LinkedIn post about pipeline discipline' — it handles both.

How does Management OS protect my data?+

Your data is encrypted in transit (TLS 1.2+) and at rest (AES-256), and isolated by workspace. No training on customer data. We never sell it, and the providers that help us run the Service are listed at mgmt-os.ai/subprocessors. SOC 2 Type I is targeted for Q4 2026. Our hosting providers, Vercel and Supabase, hold their own SOC 2 Type II reports. Details are at mgmt-os.ai/trust, in our Privacy Policy and in our Data Processing Addendum.

Billing and account

How does the 30-day trial work?+

Pick a package and add a card, then use the full package with your team for 30 days. Nothing is charged until day 30. Cancel from Settings before then and you pay nothing. After that it becomes the package you chose. You keep everything you've built.

Can I change packages, or switch between monthly and annual?+

Yes, from Settings. Moving up takes effect immediately and is prorated. Moving down credits your next invoice. Monthly can switch to annual any time; annual switches to monthly at renewal. Founding cohort contracts keep their agreed terms.

How do I cancel?+

From Settings, in two clicks, or email support@mgmt-os.ai. No retention flow. Your data is exported on request.

System status →
Management OS runs on Vercel (compute), Supabase (data), and Anthropic (intelligence). Current status and any incidents are posted on the status page.

Jason

Answers every message himself

30 min

Live session on his calendar

99.9%

Uptime commitment on Enterprise order forms